Skip to Main Content »

Search Site
Grassline

Delivery Information

All prices published on this website include the delivery cost but are plus VAT.

Our products could be despatched from a number of warehouses around the UK. We use a mix of parcel carriers, pallet delivery companies and Royal Mail to make our deliveries.

Parcel Carriers

Orders for less than 15 bottles/items (at our discretion) will be delivered by a parcel carrier.  All orders received by 12 noon each day will be despatched the same day for delivery the following day in most cases. 

However, please note that we quote a delivery timescale of 1 to 3 working days and next day delivery should not be relied upon nor should you place your order in the belief that it will be with you the next day without fail because this may not be the case or happen.

Delivery can be to your home, workplace or club but each delivery will need to be signed for unless you advise us that the delivery can be left without a signature at your risk, in which case you must tell us where the delivery can be left in safety ie leave round the back, behind the wheelie bins, in the garage, with a neighbour or wherever. 

If you opt for delivery without a signature being required, Grassline will not be liable for any loss or damage that may occur.

The published prices are for UK mainland deliveries. For delivery costs to the Scottish Highlands and Islands, Isle of White, Isle of Man and Northern Ireland, please contact our office.

Pallet Deliveries

Order for 15 bottles/items or more will be despatched on a pallet for delivery by a pallet delivery company. Delivery of the pallet will be by arrangement between the customer and the pallet delivery company.

All pallet deliveries will need to be signed for but can be left without a signature, at your risk, in the drive or wherever specified.

If you opt for delivery without a signature being required, Grassline will not be liable for any loss or damage that may occur.

Please note that there must be ample large vehicle access to the delivery address.

Refund Policy

Any Grassline paint found to have a manufacturing fault will be replaced. Please note that paint should not be stored on solid floors, particularly in wintertime, as the cold may induce separation, nor should it be stored in direct sunlight.

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a cooling off period of 14 (fourteen) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

If you wish to cancel the order, please write to Grassline Sports Marking Liquids, C/O VFM Products Ltd, Ossett Lane, Earlsheaton, West Yorkshire, WF12 8LS, email to info@vfmltd.com or fax on 01924 493366 within the cooling off period. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.

 

My Cart

You have no items in your shopping cart.

Compare Products

You have no items to compare.